At Hardiflon, customer satisfaction is our top priority. We want you to be completely happy with your purchase. Below you'll find details of our returns policy.
Custom-Made Parts
Please note that we are unable to accept returns for any custom-made products. This applies to all bespoke and cut to size items across our range.
Before production begins, our technical team will confirm your required specifications with you and ensure everything is agreed upon in advance to prevent any errors. It is essential to carefully review your order confirmation at this stage.
Faulty or Incorrect Items
If you receive goods that are faulty or incorrect, please contact us as soon as possible.
You can reach us at:
sales@hardiflon.com
+44 (0)1327 702 222
We will arrange a refund or replacement promptly.
This policy does not affect your statutory rights, including your right to claim a refund, replacement, repair, or compensation where goods are faulty or misdescribed.
