What payment methods are available?

The website accepts secure Stripe payments using major credit and debit cards. Other payment options can be discussed directly.

FAQs - Hardiflon

Q: How long will my order take?

Orders are processed within 24 hours of being placed, then delivery is typically handled by the courier within 2 to 5 days.

Q: What are the shipping rates?

Orders over £35 are eligible for free delivery. Orders under £35 have a £4 shipping cost.

Q: What happens if my order is damaged?

Hardiflon will first need to see pictures of the damaged product, then may send a replacement or refund as appropriate.

Q: Can I return an order?

Returns are handled in line with Hardiflon's Returns and Refunds Policy.

Q: Do you supply free samples?

Hardiflon offers free A4 samples for fabrics and smaller adhesive samples for larger-order enquiries.

Online Orders and Shipping:

How long will my order take?

Orders are processed within 24 hours of being placed. Delivery by the courier will then usually take 2–5 working days.

What are the shipping rates?

Orders of £75 or more qualify for free delivery. Orders under £75 have a £4 shipping charge.

Online Returns:

What happens if my order is damaged?

If your order arrives damaged, we will first ask you to provide photographs of the product. Where appropriate, we will then arrange a replacement or refund.

Can I return an order?

Returns on orders are available and you can do this by following the steps listed under the Return and Refund policy.

Additional Information:

Do you supply free samples?

We offer free A4 fabric samples. For adhesive products, we can offer smaller samples if you are interested in placing a larger order.

Will I receive a reduced price by ordering directly?

By setting up an account and ordering directly through our company, we may be able to offer reduced prices on products such as adhesive and non-adhesive materials. Some products are only available to purchase directly.

What payment methods are there?

Our website takes secure payments through Stripe, which accepts all major credit and debit cards. If you require another payment method, please contact us directly and we will see what we can do.

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